Connection is Lost message

  • Resolved robinthebird

    (@robinthebird)


    2 years, 4 months ago

    Hello,

    I have the following message when clicking on “Voir le résultat” (aka See the result)

    Do you have any idea why ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 4 months ago

    Dear @robinthebird,

    Thank you for the topic.

    We checked the case on your site and the Result page was normally displayed for us.

    See the screenshot below:

    View post on imgur.com

    I want to mention, that the message you are getting is generally displayed when there is a problem related to the bad internet connection.
    So, please try to check the case again with another Internet Provider.

    Thank you.

    Thread Starter robinthebird

    (@robinthebird)

    2 years, 4 months ago

    Thanks,

    Well that’s really weard, I checked multiple times and made this topic with the same laptop using the same connection

    Plugin Support Jasmine

    (@hyenokian)

    2 years, 4 months ago

    Dear @robinthebird,

    Thank you for your response.

    Let us know whether you have tried to check the case with multiple devices and with different internet connection or not.
    We passed the quiz twice again and the result was normally displayed to us each time.

    Please confirm whether the problem has been solved for you or not so that we can close the topic accordingly.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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