• Resolved jettison

    (@nepharius)


    Hello,

    Thanks for the great plugin! But Im running into issues and I’ve tried a few things to get it working before I came here. We’re integrating with Velocify and everythings been running flawlessly for the past few months and haven’t added a new plugin or any significant changes. Starting yesterday I’ve been getting the failure emails.

    The steps I’ve taken are: increased the timeout time, reinstalled and installed the plugin, tried the service test and it worked fine, contacted Velocify and they did some tests and concluded that it’s not on their end, they used Google Postman to prove that it was on my end.

    Below is one of the failure emails:

    There was an error when trying to integrate with the 3rd party service {Main - Home Page} (https://secure.velocify.com/Import.aspx?Provider=MultiVisionFinancial&Client=MultiVisionFinancial&CampaignId=1056).
    
    **FORM**
    Title: Main - Home Page
    Intended Recipient: [email protected]
    Source: http://multivisionfinancial.com/mc2/mc2/
    
    **SUBMISSION**
    Array
    (
        [timeout] => 20
        [body] => Array
            (
                [first_name] => Test
                [last_name] => Test Name
                [your_email] => [email protected]
                [your_phone] => 8885989951
                [business_name] => Multi Vision Financial
                [loan_amount] => $500
                [your_state] => CA
                [business_years] => Select One
                [monthly_revenue] => Select Monthly Gross Amount
                [date_needed] => Select One
                [callback_time] => Select One
                [loan_id] => 20140606-18:08
            )
    
    )
    
    **RAW RESPONSE**
    Array
    (
        [safe_message] => error object
        [object] => WP_Error Object
            (
                [errors] => Array
                    (
                        [http_request_failed] => Array
                            (
                                [0] => connect() timed out!
                            )
    
                    )
    
                [error_data] => Array
                    (
                    )
    
            )
    
    )

    Any help will be appreciated, Thank you

    https://ww.wp.xz.cn/plugins/forms-3rdparty-integration/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jettison

    (@nepharius)

    Update: Tried Gravity forms and no go. Will update this as I go. Using Hostgator, and waiting for response.

    Thread Starter jettison

    (@nepharius)

    Update 2: Downloaded and used Google Postman (http://www.getpostman.com/) to test and it posted successfully

    Plugin Author zaus

    (@zaus)

    Sorry to hear you’re having trouble. It sounds like it’s something to do with your service host? See similar issue.

    It sounds like curl might work “fine”, whereas the wp_remote_post which is supposed to be a safer wrapper of curl is wigging out. You could verify this by writing a hook to bypass the wp_remote_post, instead returning the curl response in response_bypass (see #5).

    Let us know how it goes?

    Thread Starter jettison

    (@nepharius)

    Thanks zaus for the help…in the end it was Velocify on their end after a few runarounds, it had nothing to do with the plugin 🙂 Velocify is funny.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Connection Timeouts with Velocify’ is closed to new replies.