Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @sterasoft,

    Greetings from Webtoffee!

    The error you mentioned suggests that the webhook request from Stripe is missing the HTTP_STRIPE_SIGNATURE header, which is required for verifying the authenticity of the webhook event.

    Ensure that the webhook URL set in Stripe is correct and publicly accessible. It should be something like:
    https://yourwebsite.com/?wc-api=wc_stripe

    Make sure that the webhook is set up to listen for the necessary events like:

    • payment_intent.succeeded

    • payment_intent.payment_failed

    • charge.succeeded

    • charge.failed

    Some hosting providers block certain headers, including HTTP_STRIPE_SIGNATURE. Contact your hosting provider and ensure that webhook requests from Stripe are not blocked.

    If you have security plugins like Wordfence, Sucuri, or Cloudflare, they might be blocking webhook requests. Try temporarily disabling them and test if the webhook works.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @sterasoft,

    This thread has been inactive for a while. We are marking this as resolved now. If you need any further assistance feel free to start a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Connectivity issue’ is closed to new replies.