Console Not Showing
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Hi, I came across this error for quite some time and tried disabling all the other plugins but still not working. Would appreciate if anyone could give some insight to this. Thank you!
Screenshot is at the link
The page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
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Hi there,
While I don’t have the full context on which page you’re seeing that error exactly, am I right in saying this is showing up in the WordPress admin area?
If so, can you share a copy of your status report as found under **WooCommerce > Status**?
Note: It’s likely that this would require someone to log in to take a closer look. This, in turn, would require login details which cannot be shared on this forum and might need a web developer or one of the experts (listed at https://woocommerce.com/customizations/) to take a closer look.
Hello Rk,
Thank you for your response. The woocommerce console/admin page is not showing anything. It shows for a split second and it disappeared afterwards. I have tried disabling all the other plugins but the issue still remains.
This is the system report.
### WordPress Environment ### WordPress address (URL): https://sginstabikes.com Site address (URL): https://sginstabikes.com WC Version: 4.3.1 REST API Version: ✔ 1.0.10 WC Blocks Version: ✔ 2.7.2 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.3.1 Log Directory Writable: ✔ WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.20 PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1g-fips SUHOSIN Installed: – MySQL Version: 5.7.25-28-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.3.1 WC Database Prefix: wp_ Total Database Size: 29.08MB Database Data Size: 22.16MB Database Index Size: 6.92MB wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.28MB + Index: 0.23MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 2.52MB + Index: 0.81MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 1.52MB + Index: 0.53MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.41MB + Index: 0.38MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_action_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_field_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_nf3_objects: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_nf3_object_meta: Data: 4.52MB + Index: 0.00MB + Engine InnoDB wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_upgrades: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_ninja_forms_uploads: Data: 0.16MB + Index: 0.00MB + Engine InnoDB wp_nobuna_backups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_nobuna_downloads: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_nobuna_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 4.48MB + Index: 0.20MB + Engine InnoDB wp_postmeta: Data: 4.52MB + Index: 3.03MB + Engine InnoDB wp_posts: Data: 0.41MB + Index: 0.23MB + Engine InnoDB wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Data: 1.52MB + Index: 0.36MB + Engine InnoDB wp_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB ### Post Type Counts ### attachment: 249 custom_css: 5 mc4wp-form: 1 nav_menu_item: 222 nf_sub: 254 page: 19 portfolio: 1 post: 1 product: 22 product_variation: 105 shop_coupon: 1 shop_order: 453 shop_order_refund: 2 wc_membership_plan: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (28) ### Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.1 – Installed version not tested with active version of WooCommerce 4.3.1 Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.3 Duplicate Page: by mndpsingh287 – 4.2 Envato Market: by Envato – 2.0.3 Facebook for WooCommerce: by Facebook – 1.11.4 – Installed version not tested with active version of WooCommerce 4.3.1 Jetpack by WordPress.com: by Automattic – 8.7.1 WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.4 Kirki Customizer Framework: by David Vongries – 3.1.4 MC4WP: Mailchimp for WordPress: by ibericode – 4.8 Meta Box: by MetaBox.io – 5.3.3 Ninja Forms - Layout & Styles: by The WP Ninjas – 3.0.28 Ninja Forms - File Uploads: by The WP Ninjas – 3.3.5 Ninja Forms: by Saturday Drive – 3.4.24.3 Nobuna Plugins: by Nobuna – 2.6 Product Catalog Feed by PixelYourSite: by PixelYourSite – 1.0.5 – Installed version not tested with active version of WooCommerce 4.3.1 Slider Revolution: by ThemePunch – 6.1.0 SG Optimizer: by SiteGround – 5.6.0 Soo Demo Importer: by SooThemes – 1.0.1 Supro Addons: by Drfuri – 1.1.1 Variation Swatcher for WooCommerce: by ThemeAlien – 1.0.10 – Installed version not tested with active version of WooCommerce 4.3.1 WooCommerce Memberships: by SkyVerge – 1.15.1 – Installed version not tested with active version of WooCommerce 4.3.1 WooCommerce Product Add-ons: by WooCommerce – 3.0.15 – Installed version not tested with active version of WooCommerce 4.3.1 WooCommerce: by Automattic – 4.3.1 WordPress Importer: by wordpressdotorg – 0.7 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.2 WPS Hide Login: by WPServeur NicolasKulka tabrisrp – 1.5.6 YITH WooCommerce Order Tracking Premium: by YITH – 1.6.4 – Installed version not tested with active version of WooCommerce 4.3.1 YITH WooCommerce Wishlist: by YITH – 3.0.11 – Installed version not tested with active version of WooCommerce 4.3.1 ### Inactive Plugins (1) ### WooCommerce Admin: by WooCommerce – 1.3.1 – Installed version not tested with active version of WooCommerce 4.3.1 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: SGD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #5428 - /store/ Cart: #2260 - /cart-2/ Checkout: #4727 - /checkout-2/ My account: #4728 - /my-account-2/ Terms and conditions: #902 - /privacy/ ### Theme ### Name: Supro Version: 1.5.6 Author URL: http://drfuri.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: supro/woocommerce/cart/cart-item-data.php supro/woocommerce/cart/cart-shipping.php supro/woocommerce/cart/cart.php supro/woocommerce/cart/mini-cart.php supro/woocommerce/checkout/form-checkout.php supro/woocommerce/checkout/form-coupon.php supro/woocommerce/checkout/form-login.php supro/woocommerce/content-single-product.php supro/woocommerce/global/form-login.php supro/woocommerce/global/quantity-input.php supro/woocommerce/global/wrapper-end.php supro/woocommerce/global/wrapper-start.php supro/woocommerce/loop/add-to-cart.php supro/woocommerce/loop/orderby.php supro/woocommerce/loop/pagination.php supro/woocommerce/myaccount/dashboard.php supro/woocommerce/myaccount/form-edit-account.php supro/woocommerce/myaccount/form-login.php supro/woocommerce/myaccount/my-address.php supro/woocommerce/single-product/add-to-cart/external.php supro/woocommerce/single-product/add-to-cart/grouped.php supro/woocommerce/single-product/add-to-cart/simple.php supro/woocommerce/single-product/product-image.php supro/woocommerce/single-product/rating.php supro/woocommerce/single-product/related.php supro/woocommerce/single-product/up-sells.php supro/woocommerce/single-product-reviews.php ### Memberships ### Restriction mode:: Redirect to page Public content:: – Excluded from discounts:: – Membership plans:: 1 (0 published) ❌ No published plans Motokakis Membership (draft):: Members: 0Access method: Product(s) purchaseAccess length: Unlimited ### Action Scheduler ### Complete: 4,282 Oldest: 2020-06-23 20:25:10 +0800 Newest: 2020-07-24 20:21:33 +0800 Pending: 4 Oldest: 2020-07-24 20:36:33 +0800 Newest: 2020-07-24 21:21:32 +0800Hi @astrawla. It looks like you have several premium extensions from WooCommerce.com. You can submit a ticket directly to us here so that we can take a closer look at your site to be able to help: https://woocommerce.com/my-account/create-a-ticket/. It’s best if you could email us from the WooCommerce.com account that owns the extensions.
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