Constant Contact Forms has detected errors

  • Resolved jonahh3x

    (@jonahh3x)


    3 months, 4 weeks ago

    Getting the following message:

    Constant Contact Forms has detected errors that indicate a need to manually disconnect and reconnect your Constant Contact account. Visit the Connection Settings to manage.

    I got a new CODE, but the issue has not gone away. here is the debug logs (repeated)

    2026-2-06, 19:30] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:30] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:31] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:31] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:31] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:31] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:32] API.INFO: Refresh token attempt failed in get_api_token. [] []
    [2026-2-06, 19:32] API.INFO: Refresh token attempt failed in get_api_token. [] []

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    3 months, 4 weeks ago

    As a step one, can you attempt deactivating the plugin and then re-activating, and then re-attempt authentication?

    Part of the deactivation process does include clearing out API connection details that can help with a “clean slate” to try authentication with again.

    Hoping a planned 2.16.1 release with some alternative changes will help with this process overall.

    Thread Starter jonahh3x

    (@jonahh3x)

    3 months, 4 weeks ago

    ok that seems to have worked. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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