Constant Contact Forms has experienced issues

Resolved

(@jkomyerov)

I have the following message on my page:
Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

Here is the error log:

[2021-03-10 23:44:38] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-10 23:44:54] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-10 23:47:45] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-10 23:51:26] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-10 23:51:48] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:08:52] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:13:25] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:13:36] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:13:47] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:14:34] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:15:17] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:15:25] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:17:17] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:17:32] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:17:38] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:19:18] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:19:41] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:21:11] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:21:37] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:23:18] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:23:42] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:25:04] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:25:17] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:25:20] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:25:39] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:25:46] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:27:28] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:27:45] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:29:32] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:29:43] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:31:23] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:31:37] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:31:48] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:33:42] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:33:49] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:33:56] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:33:59] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:35:43] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:35:57] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:37:33] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []
[2021-03-11 00:38:00] API.INFO: ConstantContact_API::get_lists:242  - GuzzleHttp\Exception\ConnectException - cURL error 6: Could not resolve host: api.constantcontact.com [] []

Viewing 1 replies (of 1 total)

Plugin Author Constant Contact
(@constantcontact)

5 years, 2 months ago

Sharing a similar answer used earlier this week, but given the frequency of this “cURL error 6” suddenly, I’m wondering if it’s something happening more on our side than yours.

For whatever reason, your hosting provider and the server for our API aren’t managing to communicate and resolve successfully.

I know you may or may not be using DigitalOcean, but this kind of highlights some of the steps that may need to be taken at the server configuration level to help get this resolved for you.

https://www.digitalocean.com/community/questions/curl-error-6-could-not-resolve-host

Similar potential help https://community.cloudflare.com/t/error-curl-error-6-could-not-resolve-host-example-com-http-request-failed/164074

Won’t hurt to check with your hosting support to see if they can identify anything with this.

Viewing 1 replies (of 1 total)

The topic ‘Constant Contact Forms has experienced issues’ is closed to new replies.