• Resolved shipmatrix

    (@shipmatrix)


    None of my Lists are showing and clicking Sync Lists with Constant Contact produces the error below. The plugin is up to date (v2.4.3) and I’ve tried disconnecting and reconnecting. Thanks.

    
    [2024-02-07T14:26:24.763699+00:00] API.INFO: ConstantContact_API::get_lists:335 server_error: [] []
    [2024-02-07T14:28:48.446348+00:00] API.INFO: ConstantContact_API::get_lists:335 server_error: [] []
    [2024-02-07T14:32:46.302981+00:00] API.INFO: ConstantContact_API::get_lists:335 server_error: [] []
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @shipmatrix

    Are the errors still occurring like the ones above, after you’ve done the disconnect/reconnect process? or were those just from before? Just wanting to make sure we’re covering all bases.

    Plugin Author Constant Contact

    (@constantcontact)

    Good day again,

    As a followup, I have been informed that our API has been having some issues today, and will hopefully be resolved as soon as possible.

    Thread Starter shipmatrix

    (@shipmatrix)

    Yes, same errors and no lists both before and after the disconnect/reconnect.

    Plugin Author Constant Contact

    (@constantcontact)

    As per my last message, hopefully the API gets back under control shortly.

    Will try to keep you informed as i hear anything on our end.

    We are experiencing the same. Look forward to the API functionality restoring.

    Plugin Author Constant Contact

    (@constantcontact)

    Still waiting for further news on this front, but things are in the process.

    Plugin Author Constant Contact

    (@constantcontact)

    Hello everyone, we’re hopeful that things are back up in working order again. However, if anyone sees anything out of whack still, let us know so we can look into things deeper, with the API being back up.

Viewing 7 replies - 1 through 7 (of 7 total)

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