Constant Contact Issue Needs Support

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    6 months, 3 weeks ago

    Good day @bonniesorsby

    Looks like there was a brief issue back in October but things have been humming along fine since then. Nothing needing to worry about at the moment.

    Thread Starter bonniesorsby

    (@bonniesorsby)

    6 months, 3 weeks ago

    Thank you Michael. I have dismissed the notifications but they keep coming back. I also get a message about CRON?

    It looks like you have DISABLE_WP_CRON enabled. Constant Contact Forms relies on it to keep access tokens refreshed. You may see functionality issues if you do not have any manually configured cron jobs on your hosting server.

    I believe I enabled it a few days ago. Are you able to tell from that log?

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    6 months, 3 weeks ago

    The cron messaging is more informational than anything. We use WP Cron to help manage API access token refreshing, but we also try to still do so if cron has been disabled. It ends up checking a bit more frequently instead of just about when the tokens are expected to expire.

    Can you provide an updated log file, since you mention the notification coming back?

Viewing 3 replies - 1 through 3 (of 3 total)

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