• Resolved graduate1

    (@graduate1)


    Here is the error log from constant contact:

    [2025-08-14T09:02:23.985948+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-17T07:27:00.231464+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-20T21:55:09.153489+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-21T22:17:24.876793+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Good day @graduate1

    Based on the error, you’re going to need to disconnect and reconnect the associated account. Typically this error means the plugin got into a state where it can no longer self manage its authentication/access tokens, and needs some manual intervention to re-establish connection.

    Thread Starter graduate1

    (@graduate1)

    Base on your suggestion, I disconnected and connected again and go even more error messages. Here they are:

    [2025-08-14T09:02:23.985948+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-17T07:27:00.231464+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-20T21:55:09.153489+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-21T22:17:24.876793+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-23T14:50:46.607980+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
    [2025-08-23T14:55:40.108714+00:00] Error: .INFO: Invalid state or auth code! [] []
    [2025-08-23T14:55:40.774165+00:00] Error: .INFO: Invalid state or auth code! [] []
    [2025-08-23T14:56:40.248932+00:00] Error: .INFO: Invalid state or auth code! [] []
    [2025-08-23T14:57:27.543894+00:00] Refresh Token:.INFO: Old Refresh Token: *** [] []
    [2025-08-23T14:57:27.553362+00:00] Access Token:.INFO: Old Access Token: *** [] []
    [2025-08-23T14:57:27.557389+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2025-08-23T14:57:27.558760+00:00] Refresh Token:.INFO: New Refresh Token: XMNJAg5y* [] [] [2025-08-23T14:57:27.559962+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2025-08-23T14:57:27.561169+00:00] Expires in:.INFO: Expiry: 86400 [] []
    [2025-08-23T14:57:45.968547+00:00] Refresh Token:.INFO: Refresh token triggered [] []
    [2025-08-23T14:57:46.482939+00:00] Refresh Token:.INFO: Old Refresh Token: XMNJAg5y* [] [] [2025-08-23T14:57:46.486751+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
    [2025-08-23T14:57:46.496126+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
    [2025-08-23T14:57:46.500893+00:00] Refresh Token:.INFO: New Refresh Token: PUilnpI7* [] [] [2025-08-23T14:57:46.505046+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
    [2025-08-23T14:57:46.508681+00:00] Expires in:.INFO: Expiry: 86400 [] []

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Most of the rest of that is more indication that it’s managing to refresh itself again, and are more informational than error.

    To help verify, I just submitted to the form as “Constant Contact Forum Support”. If things are working like expected, you should have a new signup with that name.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Any news or changes here @graduate1 ?

Viewing 4 replies - 1 through 4 (of 4 total)

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