Constant Contact Plugin Error

  • Resolved canopyinfo

    (@canopyinfo)


    5 years, 2 months ago

    Hi, I received the below message regarding my Constant Contact form plugin:
    “Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps.”

    Per the instructions in this thread, I’ve pasted the error logs below. Thank you for any help!

    Error Log:
    [2021-03-11 00:30:14] API.INFO: ConstantContact_API::get_lists:242 – GuzzleHttp\Exception\ConnectException – cURL error 6: Could not resolve host: api.constantcontact.com [] []
    [2021-03-11 00:30:14] API.INFO: ConstantContact_API::get_lists:242 – GuzzleHttp\Exception\ConnectException – cURL error 6: Could not resolve host: api.constantcontact.com [] []

    The page I need help with: [log in to see the link]

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  • Plugin Author codepeople

    (@codepeople)

    5 years, 2 months ago

    Hi,

    You are referring to a different plugin (Constant Contact Forms).

    Our plugin is named “Contact Form Email” and isn’t related to the plugin you are mentioning in the support request.

    Please send the support request to the “Constant Contact Forms” support forum.

    Thanks.

    Thread Starter canopyinfo

    (@canopyinfo)

    5 years, 2 months ago

    Thank you for the quick response, and my apologies for the mistake.

Viewing 2 replies - 1 through 2 (of 2 total)

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