Constant Contact Plugin Error

  • Resolved canopyinfo

    (@canopyinfo)


    5 years, 2 months ago

    Hi, I received the below message regarding my Constant Contact form plugin:
    “Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps.”

    Per the instructions in this thread, I’ve pasted the error logs below. Thank you for any help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    5 years, 2 months ago

    I don’t believe things got edited by a moderator, but it looks like you may have forgotten the pasting of the logs.

    That said, if you could use something like pastebin.com or gist.github.com for any that are longer than a paragraph or two, that would be wonderful.

    Thread Starter canopyinfo

    (@canopyinfo)

    5 years, 2 months ago

    Sorry, thanks for letting me know I forgot that part.

    [2021-03-11 00:30:14] API.INFO: ConstantContact_API::get_lists:242 – GuzzleHttp\Exception\ConnectException – cURL error 6: Could not resolve host: api.constantcontact.com [] []
    [2021-03-11 00:30:14] API.INFO: ConstantContact_API::get_lists:242 – GuzzleHttp\Exception\ConnectException – cURL error 6: Could not resolve host: api.constantcontact.com [] []

    Plugin Author Constant Contact

    (@constantcontact)

    5 years, 2 months ago

    Seems we had a lot of this issue around that time, and it’s thus far not been coming back up with more recent dates, so at least for the moment, I believe this is dismissible. If you have an accurate listing of your Constant Contact Lists when you visit the “lists” menu page, then you should be just fine overall.

    Thread Starter canopyinfo

    (@canopyinfo)

    5 years, 2 months ago

    Thank you for the help!

    Plugin Author Constant Contact

    (@constantcontact)

    5 years, 2 months ago

    Welcome. Let us know if you need anything else.

Viewing 5 replies - 1 through 5 (of 5 total)

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