Constant Problems, Doesn’t Show that it Needs Updated

As stated in my full review of Ocean WP, this plugin has caused the biggest issue for me. Admittingly, I don’t understand everything about this plugin, but here are my issues.

I am constantly have issues with the “Ocean Extra” plugin. I’m not extremely technical (I’m learning), but it seems pretty important. I am getting regular issues related to this plugin via the “Query Monitor” plugin in WordPress. Sometimes it’s not even obvious that the issue is due to Ocean Extra. This relates to the support issue. One of my issues was about the Cron not working. This means that my product information, price, etc. which I obtain through API, as well as any other scheduled posts, etc. were not working. This is a critical issue to my site functionality, and it absolutely unacceptable that they never replied to a paying customer about a site critical issue. Thankfully Siteground hosting is amazing, and with their help I was able to identify the issue, updated Ocean Extra, and the problem was fixed. At least they found and fixed this issue, but it shouldn’t really exist in the first place, and they should certainly reply to my tickets.

The other issue with “Ocean Extra” is that does not show when it needs updated. What I mean is that an update is available, but this does not show as having an update available in my plugin list. I only know that an update may be available when I start having issues, such as with the Cron issue. I also have other issues, such as mem cache, or something like that, “declaration of quiet skin”, etc. that seems to be better after I search for the plugin, see there is an update available, and then update.