Constantly Having to Sync AND Deactivate

  • Resolved gregsgraphics

    (@gregsgraphics)


    5 months, 1 week ago

    I am constantly having to sync with the cloud, AND deactivate the plugin because of a syncing error. Don’t send me instructions on deactivating the plugin and checking the “complete deactivation” box. I already know how to do that. I do NOT have time to constantly monitor this… this should be a set it and forget it thing. Please look into this more deeply. If there isn’t a more permanent solution, I will be forced to go to another solution for myself and my future website clients.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    5 months, 1 week ago

    Hello @gregsgraphics,

    Could you please create a ticket in our private ticket system: https://cleantalk.org/my/support/open? We need to gather additional information from you concerning this issue to start the investigation. This way it will be safe.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    5 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If the issue recurs, you can start a new topic or contact us via our private Ticket System.

    Thread Starter gregsgraphics

    (@gregsgraphics)

    4 months, 3 weeks ago

    I created a ticket in the private ticket system. I had to wait a few days for it to come back (and it did).

    Plugin Support katereji

    (@katereji)

    4 months, 3 weeks ago

    Hello @gregsgraphics

    We’ve received your new ticket #51938 and will continue working on it. Please wait for our response, which will be sent to your email.

Viewing 4 replies - 1 through 4 (of 4 total)

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