Contact Form

  • Resolved RabbiBones

    (@rabbibones)


    1 year, 4 months ago

    I just installed the free version of Quiz maker on our non profit site to create Trivia questions to engage those who come. However, I cannot get the contact form to work correctly. I fill it out and add it to the result message but it never shows up at the end of the quiz. Sometimes it just says Contact form. Is this feature not available with the free version. Can anyone explain how to do this properly? Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year, 4 months ago

    Dear @rabbibones,

    Thank you for your topic.

    As we understand, you have inserted a shortcode from another Form plugin into the result message, which generates a <form> tag in the HTML.

    However, our plugin also outputs a <form> tag, and according to HTML standards, nesting a <form> tag within another <form> tag is not allowed.

    We recommend using an iframe to embed your desired contact form instead.

    If we have misunderstood your setup, could you please clarify the actions you’ve taken?
    Additionally, if possible, kindly share the link so we can further investigate your case.

    Thank you.

    Thread Starter RabbiBones

    (@rabbibones)

    1 year, 4 months ago

    I am using the QuizMaker and in it under the results setting tab, there is an option to insert a contact form. That is what I tried to do and it just says contact form when I go through the quiz. I took a screen shot but don’t see how to upload it here.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 4 months ago

    Dear @rabbibones,

    Thank you for your reply.

    Could you please confirm if you are referring to the Information Form located under the User Data tab on the quiz edit page?
    See the screenshot below:

    View post on imgur.com

    Additionally, kindly share the link where the given quiz is located.

    Looking forward to your reply.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 3 months ago

    Dear @rabbibones,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter RabbiBones

    (@rabbibones)

    1 year, 3 months ago

    Please don’t close this ticket. I still need help. Sorry I didn’t respond earlier but it has been a hectic and busy week.

    The quiz is located at the bottom of this page. https://www.bethemanuel.com/purim/

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 3 months ago

    Dear @rabbibones,

    Thank you for getting back to us.

    Our Development Team has reviewed the case with the link you provided and noticed that you’re attempting to set a JetpackCRM shortcode within the quiz Result Message.
    This creates a form in a form, which is not functioning as expected.

    When we visited your website, the form was displayed, but please note that this may not work consistently, as “Static HTML” is enabled for your site.

    Please note that when you have Static HTML (PHP Cache) enabled, the dynamic content does not update, and your page will continuously load the cached version.

    Additionally, please note that other plugins have the ability to add text to the WP editor and display it.
    However, this does not mean that it is a functionality provided by the Quiz Maker plugin.

    Let us know if you have more questions.

    Thank you.

    • This reply was modified 1 year, 3 months ago by Jasmine.
Viewing 6 replies - 1 through 6 (of 6 total)

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