Contact Form

  • Context Canada

    (@context-canada)


    4 months, 2 weeks ago

    My client informed me that the option to add a Contact Form to a new Event was available a month ago when we installed the plugin. However, that option seems to not be available now. I do not remember if that was the case, so I apologize in advance if they are wrong. If not available on the free version, is it available on the paid version? They need “CSV file downloads of submitted forms, which we must have.”.

    Looking forward to your response.

    Terry Heenan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Context Canada

    (@context-canada)

    4 months, 1 week ago

    I noticed that the option is available on a new page or post, so it is only missing as an option when trying to create a New Event?

    Plugin Author Joe Dolson

    (@joedolson)

    4 months, 1 week ago

    I just responded to the same question here; https://ww.wp.xz.cn/support/topic/add-contact-form-button-missing-2/; my answer is pretty much the same.

    In order to explore this in any way, I’d need to at least know what plugin is creating that button. It isn’t a feature from My Calendar or anything that I manipulate.

    jbedi

    (@jbedi)

    4 months ago

    Joe, I believe that button is created by Jetpack. The button is missing on anything that is acccessed via My Calendar (new event, editing existing event using WP Classic editor), but appears everywhere else (like Pages and Posts). Also, this problem first appeared about the time of the last Jetpack Release (version 15.4) about Jan. 8. Hoping this might help. Thanks for your support.

    Plugin Author Joe Dolson

    (@joedolson)

    4 months ago

    So it appears that JetPack removed their global scripting for inserting the contact form button, (it’s the file class-admin.php in that commit, which has been removed entirely, and now the code that inserts the button only executes on post editor screens, which means that the button isn’t available anywhere outside of the post editor.

    I don’t think this is something I can do anything about, unfortunately – they made a change in their implementation that prevents it from executing outside of the post editor.

Viewing 4 replies - 1 through 4 (of 4 total)

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