• Resolved meir321

    (@meir321)


    Hi, I noticed Contact Form 7 menu is missing from admin menu when plugin is active, thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jose Mortellaro

    (@giuse)

    Hi @meir321

    go to Freesoul Deactivate Plugins => Backend => Backend Singles and click on “Save all changes”. Then refresh the admin page where you didn’t see the Contact Form 7 menu item.
    Let me know if you still have the same issue.

    Have a great day!

    Jose

    Thread Starter meir321

    (@meir321)

    Hi, thanks for the quick response.

    I noticed that deactivating and reactivating Freesoul alone fixes the issue. But I believe this is a temporary fix as I had the same thing with the Matamo plugin. I will let you know

    Thank you

    Plugin Author Jose Mortellaro

    (@giuse)

    You are welcome @meir321

    The issue with the Matomo plugin should be for a different cause. Have a look at this thread for more details.

    Do you have the last version of Freesoul Deactivate Plugins? Theoretically, the last version should solve the conflict with the Matomo plugin.

    Have a great day!

    Jose

    Thread Starter meir321

    (@meir321)

    Hi, when I logged back out and then back in, contact form 7 was missing again.

    I tried the steps you mentioned:

    go to Freesoul Deactivate Plugins => Backend => Backend Singles and click on “Save all changes”. Then refresh the admin page where you didn’t see the Contact Form 7 menu item.

    Contact form 7 was still missing. I do have the latest version, Please advise, thank you

    Plugin Author Jose Mortellaro

    (@giuse)

    Hi @meir321

    Contact Form 7 shows its admin menu to users who have a custom capability. When FDP was rebuilding the admin navigation didn’t understand the current user had the right to see the menu item of CF7. This was causing the issue. You saw the menu item only when the menu was not rebuilt by FDP.

    If you have a staging environment you can try v. 1.9.4.0.beta-3 which fixes this issue but at the moment only for those users who have the right to manage options (practically administrators).
    You will find it here: https://downloads.wp.xz.cn/plugin/freesoul-deactivate-plugins.1.9.4.0.beta-4.zip

    The preliminary tests were successful, but I would not install it on a live site yet. However, if you try it on a staging environment and don’t see any issues, you should not have issues on your live site.

    Take into account that the official release will be ready in around one week.

    Have a great day!

    Jose

    Plugin Author Jose Mortellaro

    (@giuse)

    Hi @meir321

    for your information, we have published the new official version 1.9.4.0. Please, let me know if you still have the same issue with the missing menu item. Theoretically, it should be fixed.

    Have a great day!

    Jose

    Thread Starter meir321

    (@meir321)

    Yes, seems fine now, thanks!

    Plugin Author Jose Mortellaro

    (@giuse)

    Thank you for the confirmation @meir321

    Have a great day!

    Jose

Viewing 8 replies - 1 through 8 (of 8 total)

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