ciao @hamishg
check if the “html content” is enabled. if not, enable it again
Hi @codekraft,
it has has HTML content enabled this entire time. i have submitted one with it turned off and then turned back on. both yield the same result.
Here is an example of how the email comes across.
Beforehand all the styling use to come through as normal and was correct. We’ve also noticed that the email now comes from word press and not from the email we have put on the contact form email.
<!doctype html>
<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en-GB">
<head>
<title>New Paediatric Tele-ed Feedback MArch 2021 UCSF course!</title>
</head>
<body>
<h3>Paeds Tele-ed Feedback New Paediatric Tele-ed Feedback March 2021 UCSF course! </h3>
<p><strong>Username: </strong><br />
<br /><strong>Email: </strong></p>
<hr>
<p>2. <strong>Please rate the following topics:</strong><br />
<br />Asthma: Very Poor<br />
<br />LRTI – Bronchiolitis – Pertusis – Viral Illnesses: Very Poor<br />
<br />Croup – Epiglotitis – Sore Throats: Very Poor<br />
<br />Child with Fever & Gastroenteritis: Very Poor<br />
<br />Spotting the Sick Child: Very Poor<br />
<br />Skin Conditions & Anaphylaxis: Very Poor<br />
<br />Introduction to Diabetes & Seizures in Children: Very Poor<br />
<br />Paediatric Head Injury: Very Poor<br />
<br />Pre-hospital Paediatric Pain Relief: Very Poor<br />
<br />3. <strong>Please feel free to leave any specific comments on any of the topics above:</strong></p>
<p>4. <strong>Was the teaching method consistent?</strong><br />
<br />Yes</p>
<p>5. <strong>Was the teaching method appropriate?</strong><br />
<br />Yes</p>
<p>6. <strong>Are there any other topics you would like to see covered?</strong></p>
<p>7. <strong>Did you attend a live Case Study Discussion?</strong><br />
<br />No<br />
<br />8. <strong>Did you have any difficulties accessing the live Case Study Discussions?</strong><br />
<br />No</p>
<p>9. <strong>Please comment on the value of the live Case Study Discussions:</strong></p>
<p>10. <strong>Is there a reason you did not bring a case study to share or discuss at the live Case Study Discussion?</strong></p>
<p>11. <strong>If you did not attend any live Case Study Discussions, is there anything that would encourage you to attend a live session in the future?</strong></p>
<p>12. <strong>Any other comments?</strong><br /></p>
</body>
</html>
this issue may be related to a smtp plugin or server settings (i was wondering because the mail sender changes, this is common for smtp plugins).
in addition you may want to check your mail client settings.
So as far as i’m aware we don’t have a smtp plugin on our site. I have had a look for anything mail setting wise and can’t seem to find an issue. Might have to look for a temporary form plugin that can hopefully work.
it can be… in this way you will find out if it is an issue of cf7 or if it is something afterwards
