Contact Form Issues with reCAPTCHA

  • DiscusMadness

    (@discusmadness)


    7 years, 5 months ago

    Hello,
    I’ve been using your contact form for a few years on our site Discusmadness.com with zero issues.
    Today I updated to the newest version and tested it, and it was working perfectly. But also today we got hit with a bunch of spam from the contact form. So i added the reCAPTCHA.
    I followed the directions fully and now when i try to send an email to test it i get an error message: “There was an error trying to send your message. Please try again later.”
    I waited 60 mins thinking the keys might just need to update but still not working right. still receiving the same error message.
    If i remove the site key and secret key, the form functions properly again and then i try to re-add the keys and get the error message again.
    I will leave it up with the error msg on the site.
    please advise.
    thank you,
    Mike P.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • linux4me2

    (@linux4me2)

    7 years, 5 months ago

    It looks like the Google reCAPTCHA script is not loading on your Contact Form page. In the console, I see the message:

    Loading failed for the <script> with source “https://www.google.com/recaptcha/api.js?render=6LdyGIQUAAAAAC5A1bD1joCV0dJfDkRkunwnqsA1&ver=3.0”

    and the javascript error (from the Google script not loading):

    ReferenceError: grecaptcha is not defined

    I hate to say this, but if you have the v3 Google reCAPTCHA keys added correctly on the Integration page of CF 7 as you say, then you may have a conflict with your theme and/or a plugin.

Viewing 1 replies (of 1 total)

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