Contact form within the plugin doesn’t work properly.

Resolved tom1mod
(@tom1mod)

6 years, 9 months ago

The contact form doesn’t work at all with this plugin. Heavily bugged. A contact form appears on the screen (with strange shape, the message box is to big), but you cannot type anything in the form. I tried Opera, Firefox and safari and Mac-OS high-sierra and PC windows10, all had the same issue.

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author Ales
(@alesmal)

6 years, 9 months ago

Hello, what CMP theme are you using? Also do you use our integrated Subscribe form or using 3rdparty plugin for a contact form?

Thread Starter tom1mod
(@tom1mod)

6 years, 9 months ago

I am using generic Theme – Hardwork
I am not using any 3rd party plugin for CMP at all, only an integrated the most basic one.
Thanks.

Plugin Author Ales
(@alesmal)

6 years, 9 months ago

Ok, weird then. could you share your website url so I check what is wrong?

Thread Starter tom1mod
(@tom1mod)

6 years, 9 months ago

Thanks, sure: modeofdesign.com “coming soon.”
As you will see, you cannot type in Name, email and website, but the message (but the message box shape is stretched and looks wired).
I cleared cache tried different browsers on PC. Mac and Android. All were the same bug so far…
Plugin Author Ales
(@alesmal)

6 years, 9 months ago
OK, so yes, you are using 3rd party Contact form plugin.

So if you are using 3rd part shortcode, you might need to style the contact form by your own CSS as we cannot deliver styling for all plugins out there.

I would suggest to use this CSS – which you can insert into CMP Settings > custom CSS:
```
input, textarea {
    color: black;
    height: 2em;
    width: 400px;
    max-width: 80%;
    text-indent: 5px;
}

textarea {
    height: 150px;
}
```
cheers Ales
- This reply was modified 6 years, 9 months ago by Ales.
Thread Starter tom1mod
(@tom1mod)

6 years, 9 months ago

I didn’t know that was the 3rd party contact form!
But I didn’t see any other contact form option in the plugin setting.
If it exists, please advise me how to find it?
I am not interested in using 3rd party contact form on CMP plugin.

Thread Starter tom1mod
(@tom1mod)

6 years, 9 months ago

But for now, I used your CSS and it is working. Thank you for the advice.
When I find internal contact form then I will swap it later. Thank you!

Plugin Author Ales
(@alesmal)

6 years, 9 months ago

Well, you are quite right – we have only Subscribe form implemented directly in CMP in most of the themes. You would have to go to premium themes Contact form native support such as Stylo or Vega.

Cheers Ales

Thread Starter tom1mod
(@tom1mod)

6 years, 9 months ago

Thank you, Got it!
Sorry, this is the one very last question. I promise it is the last question.

The CSS you advised me on the previous reply was awesome and worked, but it was not mobile optimized.
Could you advise me one last line of CSS to make the contact form mobile friendly?

Thank you,
Plugin Author Ales
(@alesmal)

6 years, 9 months ago
No worries! Replace the entire CSS block with this, which is mobile optimized:
```
input, textarea {
    color: black;
    height: 2em;
    width: 100%;
    max-width: 350px;
    text-indent: 5px;
    box-sizing: border-box;
}

textarea {
    height: 150px;
}
```
Ales
Thread Starter tom1mod
(@tom1mod)

6 years, 9 months ago

Brilliant. It worked perfectly. Thank you so much!!! Have a great day!

Viewing 11 replies - 1 through 11 (of 11 total)

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