• Resolved gi44

    (@gi44)


    Hello to everybody.

    I recently checked the state of the woocommerce plug-in (here below) and the returns says the contact short code in the contact page is not present whereas I introduce it in and the contact page of the site is perfectly functional.

    Do someone reported this like a bug recently?
    How could I do to fix it?
    I have try to rebuild the page entirely, without success..

    I would appreciate any suggestion!

    Thanks in advance!

    Gil

    _______________________________

    Here is part of the report:

    ### Plugins ###

    //…
    WooCommerce Breadcrumbs: par Anthony Hortin – 1.0.4
    WooCommerce Stripe Gateway: par WooCommerce – 4.0.6
    WooCommerce Services: par Automattic – 1.11.0
    WooCommerce: par Automattic – 3.3.2
    …//…

    ### Settings ###

    ### WC Pages ###

    Base boutique: #4039 – /index.php/boutique/
    Panier: #2662 – /index.php/mon-panier/
    Commande: #2663 – /index.php/validation/
    Mon compte: ❌ La page ne contient pas le code court.
    Conditions générales de vente et d’utilisation: #3368 – /index.php/conditions-generales-de-vente/

    ### Theme ###

    Name: Shopkeeper Child
    Version: 1.0
    Author URL: G.R.
    Child Theme: ✔
    Parent Theme Name: Shopkeeper
    Parent Theme Version: 2.4.6
    Parent Theme Author URL: https://www.getbowtied.com/
    WooCommerce Support: ✔

    ### Templates ###
    Overrides: shopkeeper/woocommerce/archive-product.php
    shopkeeper/woocommerce/cart/cart-empty.php
    shopkeeper/woocommerce/cart/mini-cart.php
    shopkeeper/woocommerce/checkout/form-coupon.php
    shopkeeper/woocommerce/checkout/form-login.php
    shopkeeper/woocommerce/content-product.php
    shopkeeper/woocommerce/content-product_cat.php
    shopkeeper/woocommerce/content-single-product.php
    shopkeeper/woocommerce/global/quantity-input.php
    shopkeeper/woocommerce/global/sidebar.php
    shopkeeper/woocommerce/global/wrapper-end.php
    shopkeeper/woocommerce/global/wrapper-start.php
    shopkeeper/woocommerce/loop/loop-end.php
    shopkeeper/woocommerce/loop/loop-start.php
    shopkeeper/woocommerce/loop/no-products-found.php
    shopkeeper/woocommerce/myaccount/form-login.php
    shopkeeper/woocommerce/myaccount/my-downloads.php
    shopkeeper/woocommerce/order/form-tracking.php
    shopkeeper/woocommerce/single-product/product-image.php
    shopkeeper/woocommerce/single-product/product-thumbnails.php
    shopkeeper/woocommerce/single-product/tabs/tabs.php
    shopkeeper/woocommerce/single-product.php

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zandy Ring

    (@zandyring)

    Automattic Happiness Engineer

    Hi there,

    It looks like the page that is showing the red X is your “my account” page, not your contact page (please let me know if I’m not understanding your question!). You can check here to make sure you’ve set up your My Account page as suggested:
    https://docs.woocommerce.com/document/woocommerce-pages/

    If I haven’t understood the issue, could you please let me know what you meant?

    Cheers!

    Thread Starter gi44

    (@gi44)

    Hello Zandy

    Many thanks for replying!!

    Sorry, I made a mistake, it is well my “account page” where the woocommerce short-code is present but not seen by the checking program. Please find here (www.transfernow.net/110vw0d1j76u) a print-screen of my account page where the shortcode appears ‘developped” and here (www.transfernow.net/166xc0u0ji71) the corresponding page with the automatic editor.

    • This reply was modified 8 years, 3 months ago by gi44.
    Thread Starter gi44

    (@gi44)

    Hello Zandy

    I don’t know why but my previous answer has been “This post has been held for moderation ” ?
    May be because I introduced links in…

    Thread Starter gi44

    (@gi44)

    Apparently the links generate difficulties to the system…
    Here is my previous answer without the links:
    ___________
    Hello Zandy

    Many thanks for replying!!

    Sorry, I made a mistake, it is well my “account page” where the woocommerce short-code is present but not seen by the checking program. Please find here (xxxxx) a print-screen of my account page where the shortcode appears ‘developped” and here (xxxx) the corresponding page with the automatic editor.

    Thread Starter gi44

    (@gi44)

    Apparently the links generate difficulties to the system…
    Here is my previous answer without the links:
    ___________
    Hello Zandy

    Many thanks for replying!!

    Sorry, I made a mistake,

    it is well my “account page” where the woocommerce short-code is present but not seen by the checking program.

    Please find here (xxxxx) a print-screen of my account page where the shortcode appears ‘developped” and here (xxxx) the corresponding page with the automatic editor.

    Dustin Hartzler

    (@dustinhartzler)

    Automattic Happiness Engineer

    I looked at the screenshots and it looks like the site is using a page builder for the My Account page.

    The page builder is using a different shortcode as it looks like the layout might be different for the page.

    That’s okay. If the page works for you, then it’s okay if the red X is in your system status.

    Thread Starter gi44

    (@gi44)

    Hello Dustin
    Yes, the account page is fully functional.
    Hope it will be stable!?!
    Many Thanks for replying!
    A very good day.

Viewing 7 replies - 1 through 7 (of 7 total)

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