Hi,
the only possible reason is the full content was invisible (maybe it was wrapped in a hidden container).
Can you send me URL of your web page which has this problem?
So I can help you to fix it easily.
Please contact us if you don’t want to publish your URL here.
Thread Starter
eamax
(@eamax)
I’m still having problems with DNS and external connection, working it with technical person, so do not know if you’ll be able to access.
And this problem is only in preview, on the site it displays normally.
gsp.ac.gov.br or http://189.125.64.216/
I’m using maintenance mode and you will not be able to see the public site, but if you can open the page I pass an User and you look at the functioning of the plugin.
Dear eamax,
Because you are using maintenance mode, I see only “Site em contrução.”.
Please send me (via contact page):
– URL & Admin account of your website
– Id of View which has this problem
I will check and help you to solve this problem quickly.
Best regards,
Finally, I figured out the reason.
It caused by this plugin PDF & Print by BestWebSoft.
It removes all hooks of filter the_content of WordPress:
remove_all_filters( 'the_content' ); in file pdf-print/pdf-print.php
and return empty content when our plugin calls WordPress function to get full post content.
But that plugin only cause problem in Preview, not in front-end
http://189.125.64.216/test-view/
You will still see full content of each post.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
@pt-guy I’m am 100% sure you mean well but please never ask for credentials on these forums or log into user’s sites that way.
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they won’t touch anything that they shouldn’t. People who give the keys out are not usually in a position to know what exactly was touched and what wasn’t. When something goes wrong with their house in future, the home owners may not be able to differentiate a problem with the work that was carried out with an irrelevant problem.
When something goes wrong with someone’s website, then you the author may well legally become liable for damages. This would not normally happen as their software is provided without warranty.
Additional answer: What you arrange privately, well away from these forums, is your business. What you arrange publicly on these forums is also our business as forum mods and, with the greatest of respect, we do not know you.
So please, don’t do that here.
Dear Andrew,
You know lots of website problems can’t be solved without debug/investigate it on client site.
That is why sometimes I asked for credentials to help solve problem.
And luckily that hundred of sites I logged in worked well after that.
Sometimes I even helped to improve their sites (by fixing styles/scripts issues of active theme/other plugins I saw when debugged on their site).
Although I always log what I modified on their sites, but your advice is truly right When something goes wrong with someone’s website, then you the author may well legally become liable for damages. People can modify their sites them-self but they don’t remember. Or the problem caused by updating other plugins.
Finally, thank you for your advice.
Thread Starter
eamax
(@eamax)
In defense of the author of the plugin I can say that he accessed my page and did just what he needed to find the problem and left. Totally reliable.
