Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Is this issue specific to your theme?
I am running same theme on a different website. Both have same WordPress version. But I am facing this issue on only this website.
Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
Thanks guys for help. Resolved this issue. Here is what I have done.
1: exported .xml file.
2: created a new directory for theme.
3: activated theme and imported .xml file.
