Conversion API – How to test

  • Resolved etienneflorent

    (@etienneflorent)


    3 years, 4 months ago

    Hello, I just did the conversion API setup for my website with your app, and now I would like to test it to see how it works. I have tried to trigger the button that should display a “lead” conversion but nothing appears in the business manager under “test events”. Could you tell me what I should do ? Thanks

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    3 years, 4 months ago

    Hi Etienneflorent,

    Thanks for your message.

    You can test the Conversion API events easily using the same Facebook Test Events tab. On the right, you will see a heading for Test Server Events.

    ea672056b0bc21582f11dad3c89a3f5f.png

    Just take that test code and enter it into the same Pixel popup in Pixel Cat, where it says Test Code. (You can then remove it when finished testing. No need to leave it in there once finished testing.)



    How did you set up the lead event? What happens when you test with the Facebook Pixel Helper browser extension? Do you have a link to your site where the Lead event should be running?

    All the best.

    • This reply was modified 3 years, 4 months ago by gavinohanlon.
    Thread Starter etienneflorent

    (@etienneflorent)

    3 years, 4 months ago

    Hi, thanks for the answer!

    I set it like this :

    Website : activebot.ai

    It should be triggered when someone click on the registration button on this page here : activebot.ai/registrieren

    After testing, nothing happened but now I see the first page view events tracked via the conversion API. Any idea how to see the actual conversion event appear in my dashboard ?

    Thread Starter etienneflorent

    (@etienneflorent)

    3 years, 4 months ago

    Seems like my screenshot didn’t upload. Here is a link to it : https://share.cleanshot.com/bMp2dZ35

    Thread Starter etienneflorent

    (@etienneflorent)

    3 years, 4 months ago

    Ok, so short update. I tested the lead event and it is now being recorded. However, it shows “browser event” and not “server event”. Is that normal ?

    Thread Starter etienneflorent

    (@etienneflorent)

    3 years, 4 months ago

    Ok! Now it shows this : https://share.cleanshot.com/pbSnFzMw

    Again, is that normal ?

    Plugin Support gavinohanlon

    (@gavinohanlon)

    3 years, 4 months ago

    Hi Etienneflorent,

    Thanks for your reply.

    Yes, it is normal that the server event is deduplicated. That is to prevent the event from being counted as 2 events instead of 1. If the browser event was blocked for some reason, then the server event would be used by Facebook.

    Do you have any other Pixel plugins or trackers installed? Sometimes this will give odd results if too many plugins are trying to use the Pixel at once. I see you have another Pixel ending in 2257.

    Feel free to get back to us if there is anything else.

    All the best.

    Thread Starter etienneflorent

    (@etienneflorent)

    3 years, 4 months ago

    Hi, yes I had the official Meta plugin and I now removed it

    Plugin Support gavinohanlon

    (@gavinohanlon)

    3 years, 4 months ago

    Hi Etienneflorent,

    Yes, the Pixel should work more reliably now. Are there any issues now when testing the lead event?

    Feel free to get back to us if there is anything else.

    All the best.

    Thread Starter etienneflorent

    (@etienneflorent)

    3 years, 4 months ago

    Hi, now it seems to work fine. I was wondering if there are any advantages of using the paid version of your plugin for API tracking ?

    Plugin Support gavinohanlon

    (@gavinohanlon)

    3 years, 4 months ago

    Hi Etienneflorent,

    Happy to hear it is working for you now.
    In line with the WordPress forums guidelines, please reach out to our website for any questions about the paid version.

    All the best.

    mackensierf

    (@mackensierf)

    3 years, 3 months ago

    Hello,

    How do you implement the Facebook Conversion API (CAPI) with PixelCat? I cannot find anywhere in the plugin where to put in the CAPI access token.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    3 years, 3 months ago

    Hi Mackensierf,

    You can just go to the “Main” tab in Pixel Cat, then click on “+ Add Pixel”. From here, the modal that opens, you select “Facebook Conversions API” from the “Type of Pixel” dropdown.

    Like this – https://ctrl.vi/i/jY_VvLaGS From here you can add the Conversion API token.

    Feel free to get back to us if there is anything else.

    All the best.

    • This reply was modified 3 years, 3 months ago by gavinohanlon.
Viewing 12 replies - 1 through 12 (of 12 total)

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