Conversion API overreporting data

  • wardrobe16

    (@wardrobe16)


    10 months, 2 weeks ago

    Hi, I’ve set up a new Pixel / Conversion API and implemented it to the site using the WooCommerce plugin. While our Purchase events are tracking okay, the data for Page View and View Content have massive discrepancies. Events Manager will say 15 Browser events while it’ll report 1,300 Server events. This doesn’t happen when I use Meta’s Test Events feature, so I can’t pinpoint where the extra server events are coming from.

    I’ve never seen this before on another site and I’m not sure how to fix it, so any advice would be much appreciated! We cannot run Meta ads until this is resolved.

Viewing 1 replies (of 1 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    10 months, 2 weeks ago

    Hi 2@wardrobe16 ,

    The plugin support is moving away from the Forum, please reach out to Meta Support with your query instead.

    Kind regards,
    Marija

Viewing 1 replies (of 1 total)

The topic ‘Conversion API overreporting data’ is closed to new replies.