Conversion not working

  • atiq97

    (@atiq97)


    1 year, 8 months ago

    When I go to convert existing tab after setting. I select all png and then click on convert selected png, it says done but its not done actually.

    PLEASE HELP. I tried everything, cache clear, etc.

    I am using rey theme with woocommerce

Viewing 1 replies (of 1 total)
  • Plugin Author kubiq

    (@kubiq)

    1 year, 8 months ago

    Hello,

    then there must be some PHP or JS problem on your website.

    Check you browser console log for errors and also enable debugging in WP and check debug.log file for PHP errors.

    You will need some developer help to solve this probably, but you can also try to ask your hosting provider, they are sometimes willing to help with such a things too.

    You can also post your errors in here and maybe I’ll be able to point you to the right direction…

Viewing 1 replies (of 1 total)

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