Conversion value not recognized by Microsoft Ads

  • Resolved eclemente

    (@eclemente)


    1 year, 1 month ago

    Hi,
    we have detected in several projects using Microsoft Ads that the conversion value is not recognized by Microsoft.
    The conversion is configured as event, for example purchase or checkout and is set as conversion value “variable”.
    However, the value is not recognized and the default value is used. The variable EcommTotalValue seems not to be recognized and when debugging Microsoft UET Tag indicates:

    Website missing variable revenue code snippet
    Variable revenue goals require you to add a custom code snippet to report revenue value. For Destination URL goals, this custom implementation should not contain Event parameters – Category, Action, Label, Value.

    Any help?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    1 year, 1 month ago

    Hi eclemente. Thank you for the enquiry. I will check what is going on and get back to you with more information. If this is a bug then I will have it fixed ASAP.

    Have a nice day
    Krzysztof Planeta

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    1 year, 1 month ago

    Hi. Just a quick info. I sent an updated plugin files to your email (the same you used to comment on WP FP website). Please let me know if this fixes the issue.

    Have a nice day!

    Thread Starter eclemente

    (@eclemente)

    1 year, 1 month ago

    Thanks,
    I received the 2 update messages, but not the plugin files.

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    1 year, 1 month ago

    Hi eclemente. I sent it to e*****@i***o.es

    Thread Starter eclemente

    (@eclemente)

    1 year, 1 month ago

    The email is correct, but I am not receiving attachments.

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    1 year, 1 month ago

    Ah. I see. I will send you a dropbox link in a moment (to the same email address).

    Thread Starter eclemente

    (@eclemente)

    1 year, 1 month ago

    I hope to test it today.

    Thanks.

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    1 year, 1 month ago

    Hello eclemente.

    Can you now see revenue values for add to cart and checkout events? Please let me know and I will introduce the changes to the next update for all users.

    Have a nice day
    Krzysztof Planeta

    Thread Starter eclemente

    (@eclemente)

    1 year, 1 month ago

    Hello,

    Sorry for the delay, our IT team already did the update and we have checked that it already correctly picks up the variable value of the conversion. Thank you.

    Plugin Author Krzysztof Planeta

    (@chrisplaneta)

    1 year, 1 month ago

    Hello eclemente. Thank you for the info. I will include it in the next update.

    Have a nice day
    Krzysztof Planeta

Viewing 10 replies - 1 through 10 (of 10 total)

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