• Resolved Unknown

    (@unknownman888)


    Is it possible for users to convert accounts that we’re already made without social login? Only using for Woocommerce with pro addon.

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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @unknownman888

    The accounts registered by Nextend Social Login are normal WordPress accounts. The only difference is that, the data that we store comes from the provider instead of user input.

    So actually you don’t need to make anything, your existing WordPress users should be able to login to their WordPress accounts with social login, too if one of the conditions below is met:

    • the email address of the existing WordPress account is the same as the email address that the provider returns ( in this case we will automatically link the social media account to the WordPress account the first time the user connects with social login )
    • the social media account has been already linked to a WordPress account earlier e.g.:
      -via the automatic linking described above
      -or the registration happened with social login earlier
      -or a logged in user linked the social media account to the active WordPress account via our Link buttons ( this is called Manual linking ).

    WooCommerce also uses the WordPress default user system, so everything described above is the same with and without WooCommerce.

    Important note: I see you mentioned that you are a Nextend Social Login Pro Addon user. Since the linking works the same way both with and without the Pro Addon, I answered your question here.
    However if you will have any other questions or problems connected to features which are available only in the Pro Addon, then please get in touch with us directly over the ticket system:

    since as per the forum guidelines:

    we are not allowed to discuss topics about commercial products here.

    Best regards,
    Laszlo.

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