Convert Payment Status

  • Resolved aksh12

    (@aksh12)


    2 years, 7 months ago

    Hi there Is there a way to change all payment status from pending to PAID?

    Sometimes when my customer pays, it says paid, and sometimes it says PENDING

    When it says pending I dont get the food order email to my inbox so i dont know what they want

    PLEASE help this is urgent

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter aksh12

    (@aksh12)

    2 years, 7 months ago

    PayPal PDT encountered an unexpected result, payment set to pending

    This is the error i am getting, What do i do to make sure it goes into PAID not pending??

    I have the paypal identity token and all API information so its not that

    • This reply was modified 2 years, 7 months ago by aksh12.
    Anurag

    (@anuragpradhan)

    2 years, 5 months ago

    Hi Aksh12,

    Can you share the error message you are having.
    Also share the screenshot of paypal settings.

    Thread Starter aksh12

    (@aksh12)

    2 years, 5 months ago

    Hi there, I am getting payments with the money in my paypal account but the payment status is STILL PENDING, it is not changed to PAID or PROCESSING, therefore i am not getting the email notification and dont know when the customer places the order,

    The paypal settings are all complete, I have filled out the Paypal Email, Paypal identity Token, API Username, API password, API signature and they are all legitimate and valid,

    I am not exactly sure what to put for the Paypal account ID and if I should tick Disable Paypal IPN verification

    I have configured IPN link in paypal to
    https://chargrill44.co.nz/?rpress-listener=IPN

    Where chargrill44.co.nz is my domain

    Please double check and help me out with this, Some orders being paid are still pending

    I believe this is an error on your end but please let me know

    Anurag

    (@anuragpradhan)

    2 years, 5 months ago

    Hi aksh12,

    As per the live chat, the status is getting paid but it is taking time for the confirmation. This is due to the IPN setting that is enabled.
    Our team is working on it and we will let you know once we got some solutions to it.

    Regards,
    Anurag

Viewing 4 replies - 1 through 4 (of 4 total)

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