Cookie banner

  • Resolved tonitarres

    (@tonitarres)


    4 years, 10 months ago

    Good morning,
    I need the cookie banner to only show once on the web, and not on every page I visit on the web.
    Now when the banner comes out and I close it when I load another page on the web, the banner reloads.
    Could you tell me how to change this banner setting?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jarno Vos

    (@jarnovos)

    4 years, 10 months ago

    Good morning @tonitarres,

    It’s not exactly a setting in the plugin, it is related to the configuration of your website. It looks like the site is not able to correctly place Cookies, so the Complianz cookie preferences are not saved and the banner reappears as a result of this.

    I still see Cookieplus in the page source. The main actions I would advise you to try:

    – Disable other active plugins and check if the behaviour changes
    – Temporarily switch back to a default WordPress theme (such as Twenty Twenty One)

    Kind regards,
    Jarno

    Thread Starter tonitarres

    (@tonitarres)

    4 years, 10 months ago

    Okey thank you a lot!

    It was what you said about a plugin that was not compatible.
    Now works correctly!

    Plugin Contributor Jarno Vos

    (@jarnovos)

    4 years, 10 months ago

    Hi @tonitarres,

    Glad to hear that worked! I’ll mark the thread as resolved, but feel free to reach out if you have any further questions about the plugin.

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cookie banner’ is closed to new replies.