• Resolved planetboris

    (@planetboris)


    Hi, I have a preloader (Loftloader plugin) that runs before my main site appears. Currently the banner shows up when the site loads following the preloader animation. I would like to have the cookieYes banner appear “on top” of the preloader. So the user will be able to click on their selection on the banner, and then the preloader will run. Is this in any way possible? Thanks

    • This topic was modified 2 years, 1 month ago by planetboris.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @planetboris,

    Greetings from CookieYes!

    Please share your site URL so that we can debug this issue closely on your site and provide you with a working solution.

    Thread Starter planetboris

    (@planetboris)

    Hi, it’s not really a bug, preloaders usually load first. I was just wondering if you can set up CookieYes to run before the preloader starts running and trigger the preloader on banner click. mokouzin.com

    Thanks and best regards

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @planetboris,

    Could you please check the working after removing the defer attribute from the CookieYes script?

    Thread Starter planetboris

    (@planetboris)

    Hi, I am using Flying Press as cache plugin, so I was able to exclude cdn-cookieyes.com (since I am using the web app). Is that what you wanted me to do? The cookie banner still loads after the preloader.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @planetboris,

    The defer attribute is still there in the CookieYes script. Please make sure that you clear the cache after making any changes.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @planetboris,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

    Thread Starter planetboris

    (@planetboris)

    Hi, thanks but what about my last question regarding excluding “cdn-cookieyes.com” Is this what you wanted me to do? I’m not a technical person so I don’t know what exactly to do. I placed the ed0d6f1132324754ffd41f48 name of the script into the Flying Presss exclusion field. Is it still being deferred? https://postimg.cc/wtqmmX1C

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @planetboris,

    cdn-cookieyes.com” might be enough to exclude from optimisation. If this doesn’t work, please contact their support to get the correct format. We couldn’t try it out as it is a paid plugin.

    Also, make sure that you clear the cache after making any changes.

    Thread Starter planetboris

    (@planetboris)

    Thanks for the quick response, yes I always run the caching protocols. So I did some more research and edited my last message regarding excluding the JS, I’m sure its just the name of the file with the /script.js extension. Can you take a look and see if it is still being deferred?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @planetboris,

    The defer attribute is removed now. To debug this issue further, we need your site health information. Please share it privately via this link.

Viewing 10 replies - 1 through 10 (of 10 total)

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