Cookie banner blocks scrolling

  • Resolved gsheld

    (@gsheld)


    2 months, 4 weeks ago

    After accepting cookies, the overlay disappears but page remains unscrollable. It happens only on iPhone Safari. Any fix?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nick

    (@nickcysupport)

    2 months, 3 weeks ago

    Hi @gsheld,

    Thanks for reporting this. Could you please share your website URL so we can check the issue on iPhone Safari and investigate why the page remains unscrollable after accepting cookies?

    If possible, please also confirm:

    • Your CookieYes plugin version
    • Whether the issue occurs with other browsers or only Safari on iPhone

    This will help us reproduce the issue and assist you further.

    Plugin Support Nick

    (@nickcysupport)

    2 months, 2 weeks ago

    Hi @gsheld,

    As we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    giuliotalaricowr

    (@giuliotalaricowr)

    3 weeks ago

    Hi @nickcysupport,

    I am experiencing a similar issue that boiled down to CookieYes. Scrolling stops working only on Android devices after the overlay collapses into the CookieYes icon in the bottom left corner.

    If I scroll on the overlay area before accepting/rejecting, scrolling works as expected, but as soon as the overlay disappears, scrolling doesn’t work anymore.

    Website: https://worldreplica.ai

    CookieYes version: 3.4.2

    Looking forward to your feedback.

Viewing 3 replies - 1 through 3 (of 3 total)

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