• Resolved ricewp

    (@ricewp)


    I tried to add a new field to the shipping info on my checkout form and when I tried to save the new field I received an error message stating “Cookie check failed” and the field did not save.

    Does anyone know why this is happening and how to fix it?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hello @ricewp,

    Thanks for your message.

    Does it happen there regardless of which group of fields you add a new field to (Shipping, Billing, Order)?

    Is this problem always or only occasionally? When you refresh the plugin settings page and click “Save” it saves correctly or does an error occur?

    Best,
    Mateusz

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    I am marking this topic as resolved as we have not received any new replies.
    Please let us know if you need our help again.

Viewing 2 replies - 1 through 2 (of 2 total)

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