Cookie Scanner get stuck: does it work with php 8.2?

  • Resolved aloenetwork

    (@aloenetwork)


    4 weeks, 1 day ago

    Hello,
    Since 2 weeks I noticed that the cookie scanner get stuck on 85% on all my sevend websites (Divi 4 – Siteground)

    Does the plugin work with the PHP version the site uses – 8.2? Because there are several deprecated errors that the assistance of Siteground send me, while asking if there is any error from the server side:

    [11-May-2026 15:48:26 UTC] PHP Deprecated: Automatic conversion of false to array is deprecated in /home/customer/www/aloebenessere.it/public_html/wp-content/plugins/complianz-gdpr/websitescan/class-wsc-settings.php on line 438 [11-May-2026 16:30:03 UTC] PHP Deprecated: Implicit conversion from float 1778514542.787 to int loses precision in /home/customer/www/aloebenessere.it/public_html/wp-content/plugins/complianz-gdpr/websitescan/class-wsc-auth.php on line 465 [11-May-2026 16:30:03 UTC] PHP Deprecated: Implicit conversion from float 1778514545.649 to int loses precision in /home/customer/www/aloebenessere.it/public_html/wp-content/plugins/complianz-gdpr/websitescan/class-wsc-auth.php on line 465

    I tried every thing:
    deactivated all other Plugins, cleared several time the cache (on WP, Siteground and CDN), deactivated also Complianz, reactivated.

    I read also your guide, and changed the Web-config.php
    adding:

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘display_errors’, 0 );

    the debug.log created shows:

    [11-May-2026 15:48:26 UTC] PHP Deprecated: Automatic conversion of false to array is deprecated in /home/customer/www/aloebenessere.it/public_html/wp-content/plugins/complianz-gdpr/websitescan/class-wsc-settings.php on line 438
    [11-May-2026 15:48:26 UTC] Unexpected API response
    [11-May-2026 15:48:28 UTC] COMPLIANZ: cannot retrieve token, email or client id or secret not found
    [11-May-2026 15:48:28 UTC] COMPLIANZ: cannot retrieve token, email or client id or secret not found
    [11-May-2026 15:48:38 UTC] COMPLIANZ: cannot retrieve token, email or client id or secret not found
    [11-May-2026 15:49:29 UTC] COMPLIANZ: cannot retrieve token, email or client id or secret not found
    [11-May-2026 15:50:07 UTC] COMPLIANZ: cannot retrieve token, token not found in response
    [11-May-2026 15:50:07 UTC] COMPLIANZ: error in context ‘wsc_scan_completed’: COMPLIANZ: wsc scan not enabled

    After all that Siteground has the doubt if Complianz is working fine with the PHP 8.2 version.


    Thanks for your time
    Best regards,
    Martina
    http://www.aloebenessere.it

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter aloenetwork

    (@aloenetwork)

    3 weeks ago

    I answer myself, because I found the solution with the help of iubenda customer service. It is just 4 clicks that you have to do, here the guide:

    https://complianz.io/website-scan-stuck-at-75/

    Plugin Support Antonio Candela

    (@antoiub)

    3 weeks ago

    Hi @aloenetwork,

    First of all, our apologies for the delay in getting back to you on this one. You nailed it, that was exactly the issue.

    A big thank you as well for circling back here and for taking the time to share the guide with another member of the community on the other thread, it’s genuinely appreciated and it helps a lot of people who run into the same wall.

    If anything else comes up, don’t hesitate to open a new thread.

    Best,
    Antonio

    pdjp

    (@pdjp)

    2 weeks, 6 days ago

    I have the same issue, but the fix doesn’t work for me (on none of my sites). The last scan would go to 100% but the next will be again stuck around 70%. So i just let it disabled because enabling it doesn’t make a difference…

Viewing 3 replies - 1 through 3 (of 3 total)

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