Cookie scanner stopped working

  • Resolved moeinich

    (@moeinich)


    5 years ago

    I have a problem with scanning cookies. It has been working flawless up till this point, now it just doesn’t recognize any cookies at all and I’m stuck with this: http://prntscr.com/1346h8d

    EDIT:
    I’ve just noticed that the cookie banner itself is acting weird as well (http://prntscr.com/1346ogf)

    • This topic was modified 5 years ago by moeinich.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jarno Vos

    (@jarnovos)

    5 years ago

    Hi @moeinich,

    Could you open up the browser Console (Shift + CTRL + J), re-run the Cookie Scan, and share a screenshot of the errors that appear?

    If possible, perhaps you could also share the URL of the site, so we can investigate further.

    Kind regards,
    Jarno

    Thread Starter moeinich

    (@moeinich)

    5 years ago

    apparently cannot mark this as resolved, I fixed it by deleting Complianz entirely and just setting it up again – I don’t know where it went wrong, though.

    Plugin Contributor Jarno Vos

    (@jarnovos)

    5 years ago

    Hi @moeinich,

    Glad to hear that the issue has been fixed. I’ll mark the thread as resolved now.

    Kind regards,
    Jarno

    Plugin Contributor Mathieu Paapst

    (@paapst)

    5 years ago

    Hi @moeinich Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

Viewing 4 replies - 1 through 4 (of 4 total)

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