Cookie Setting does not show

  • Resolved haziqef

    (@haziqef)


    3 years, 11 months ago

    Hi,

    I have an issue whereby upon clicking the ‘cookie settings’ button, the screen will be greyed out, but the popup does not appear.

    Do advise, thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    3 years, 11 months ago

    Hi @haziqef,

    Greetings from Webtoffee!

    We request you to check in the GDPR Cookie Consent > Customise Cookie Bar > Message box all the div elements are having a corresponding closing div element (</div>). If there is any missing closing div element please add it so that the cookie settings button will show the popup correctly.

    Thread Starter haziqef

    (@haziqef)

    3 years, 11 months ago

    Hi,

    I have checked as requested, and there were no missing elements.

    Plugin Author WebToffee

    (@webtoffee)

    3 years, 11 months ago

    Hi @haziqef,

    We request you to try the below style code in the Appearance > Customize > Additional CSS section of your WordPress dashboard and see if the issue is gone.

    .cli-modal.cli-show { opacity: 1 !important }

    • This reply was modified 3 years, 11 months ago by WebToffee.
    Thread Starter haziqef

    (@haziqef)

    3 years, 11 months ago

    Hi,

    Thank you! It is showing up fine now.

Viewing 4 replies - 1 through 4 (of 4 total)

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