Cookie settings button not working

  • Resolved alejandrog

    (@alejandrog)


    4 years, 5 months ago

    It was working well a couple of days ago, but now if I click on “cookie settings” (“configurar cookies” in my case) it doesn’t open up a pop up window with a list to enable/disable cookie categories.

    I saw some other posts recently stating the same issue, so maybe it has something to do with the latest update (I’m using WordPress 5.8.2 and CookieYes 2.0.6)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    4 years, 5 months ago

    Hi @alejandrog,

    Kindly check whether all the cookies are assigned a cookie category from GDPR Cookie settings > Cookie list. If language translations are changed or removed settings popup may display blank cookie categories. So, kindly check whether you have given appropriate translation from the default language to each category and cookie.

    Thread Starter alejandrog

    (@alejandrog)

    4 years, 5 months ago

    you were right, I had to create and assign a language to each category. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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