Cookiebot VS DFlip

  • Resolved Str3lla

    (@cp_so)


    6 years, 3 months ago

    Hi,
    I’m testing this plugin, so I’m still using the Lite version.

    We use Cookiebot for the GDRP compliance.
    When set in “automatic mode”, Cookiebot blocks anything that could be used to track users (such as cookies, HTML5 Local Storage, Flash Local Shared Object, pixel tags, etc) along with the scripts setting them.

    Unfortunately, Cookiebot also breaks some of your plugin’s js… I’m afraid it’s blocking the PDF.js library itself.
    Any idea on why this happens?

    This is what I see in my Chrome console:

    dflip.min.js?ver=1.5.6:9 Uncaught ReferenceError: PDFJS is not defined
    at d (dflip.min.js?ver=1.5.6:9)
    at u (dflip.min.js?ver=1.5.6:9)
    at f (dflip.min.js?ver=1.5.6:9)
    at dflip.min.js?ver=1.5.6:9
    at HTMLScriptElement.o (dflip.min.js?ver=1.5.6:9)
    at CookieControl.Cookie.applyOverrideEventListeners (uc.js:1)
    at uc.js:1

    I’ve also linked a page that reproduces the error.

    I know that DFilp doesn’t use any tracking method. Maybe there’s something that Cookiebot mistakenly identifies as a potential tracking source?
    I’m trying to reach out their support. In the meantime, if you have any suggestion on what may be causing the conflict it would be very appreciated.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Deepak Ghimire

    (@deip)

    6 years, 3 months ago

    Hi,

    Thanks for your conflict report. We will look into it and get back to you..

    Thanks,
    DearHive

    Thread Starter Str3lla

    (@cp_so)

    6 years, 3 months ago

    Thanks! 🙂

    Plugin Author Deepak Ghimire

    (@deip)

    6 years, 3 months ago

    Hi,

    Is the link not available anymore?

    Best,
    DearHive

    Thread Starter Str3lla

    (@cp_so)

    6 years, 3 months ago

    I’m sorry…
    It’s available now!

    Plugin Author Deepak Ghimire

    (@deip)

    6 years, 3 months ago

    Hi,

    It looks like it is interfering with jQuery initiation and preventing the page load execution.

    You can try to use thumb type(or other lightboxes)

    [dflip id=”19″  type=”thumb” ]test[/dflip]
    without any issue.

    Like in: https://dearflip.com/flipbook-examples/

    We will see if we can find some more info on this conflict.

    Best,
    Deepak

    Thread Starter Str3lla

    (@cp_so)

    6 years, 3 months ago

    Hi @deip,
    Thank you: the Lightbox works like a charm.

    I got in touch with the Cookiebot support.
    They haven’t look at my page yet (my bad: the url I provided was unavailable for a few hours yesterday). Anyway, they say that most of the times this sort of conflict is caused by the loading order of the javascript assets.

    In order to work properly, the Cookiebot script must be the first for the page to load: if another script is loaded before the Cookiebot’s one, this can cause dependencies breaking.
    That’s why they suggest to include the Cookiebot script at the very top of the <head> tag, and the other scripts in the footer. At first sight, it seems to me that both conditions are met, but maybe I’m missing something.

    If you think it may be useful, I’ll be glad to inform you when I have more information.
    Thanks again!

    Plugin Author Deepak Ghimire

    (@deip)

    6 years, 3 months ago

    Thanks, Stella

Viewing 7 replies - 1 through 7 (of 7 total)

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