Copy access token

  • Resolved Fantou

    (@fantou)


    1 year, 9 months ago

    Hello

    Is it possible to copy the access token from one site to another one ? (when I am on the first site, I can see the access token but in the second site, I can’t copy anyhting in the “access token field” )

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 9 months ago

    Hi @fantou

    Yes, you can copy access token from one site to another one, here’s how:

    1. On the first site, navigate to Instagram Feeds > Settings, and click on the Info option in the Actions dropdown on the far right. For visual guidance, please see this screenshot.
    2. Click View access token, enter your WordPress password, and then click the blue View Access Token button. For visual guidance, please see this screenshot.
    3. Copy the access token, and then, on the second site, navigate to Instagram Feeds > Settings, scroll down to the “Connect your client’s account” section. Paste the access token there, and then click the Connect button. For visual guidance, please see this screenshot.

    I hope it helps. Let me know if you have any questions.

    Thread Starter Fantou

    (@fantou)

    1 year, 9 months ago

    Hi @hendcorp ,

    Thanks for your help. My problem is in step 3 : I can’t paste anything in the field, I can inly enter manually something (but the token is very long … )

    What could be the problem ?

    I’ve seen that I can export. So I have a json but in the second site, I can’t find the import section, where it should be ?

    Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 9 months ago

    Hi @fantou

    If you can’t paste the access token into the access token field, it’s usually because the token is either invalid or expired. I suggest generating a new access token here.

    Please let me know how it goes.

    Thread Starter Fantou

    (@fantou)

    1 year, 9 months ago

    Hi @hendcorp

    Ok, thanks for the explanation

    Have a nice day

    Plugin Support Hendra Setiawan

    (@hendcorp)

    1 year, 9 months ago

    You’re most welcome @fantou ! Feel free to reach out if you need any other assistance. We’re here to help.

Viewing 5 replies - 1 through 5 (of 5 total)

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