Hi @napleswebguy,
Thanks for contacting Leap13 support!
May I ask which OS and browser you’re using, so I can reproduce the issue from my end?
Regards
Hi, doesnt work on brave or edge. I’m using windows 10
Copy section works great, just not copy all content…..shows it gets COPIED in lower left but nothing happens when you try to paste into a new page
Hi @napleswebguy,
Hope you’re having a great day 🙂
I’ve tried to reproduce the issue from my end, but everything is working fine from my end. So, am I missing something?
Here’s a screen recording for more clarification.
Regards
Not working for me ;-(
Can I give you a login and you try on my site?
Tried on another site/server/browser and copied fine but when I went to paste the dialog says “something went wrong”
https://prnt.sc/26v0t5r
Hi @napleswebguy,
Could you please navigate to WP Dashboard > Premium Addons for Elementor > System Info tab and share a screenshot for your system info?
Regards
I sent link since there isnt an attachment place, do you have email I can send too?
Link says waiting for moderator
Hi @napleswebguy,
Hope you’re having a great day 🙂
I’ve checked your screenshot and I found that WP Memory Limit is too low, so I strongly recommend going through this article to increase your system config for better performance and faster editing experience and let me know if it did the trick?
Regards
Hi, I added what you suggested but it didnt help.
Can I make you a login so you can try? There is nothing on it, just a play around site.
Or, maybe I should try a older version since this one was just updated?
Hi @napleswebguy,
Our devs will need to trace the code from your end to check and see what exactly is going there. So, could you please send us a message on our website?
Regards
I dont see where to send a message
Anyway, not a big deal, I will just use the copy section part
Thanks for trying
Hi @napleswebguy,
You can send it through the chat box, here’s a screenshot for more clarification.
Regards
