• Resolved imsuyash

    (@imsuyash)


    I have a running site. I wanted to change the hosting.

    Thus, I installed the amazing updraft plugin.
    I then connected it to my drive account.
    Then I started backing up my website.

    The message then shows the backup completed successfully.

    Then I clicked to restore the backup on my new hosting account with WordPress installed.

    I got this message showing “File (backup_2021-01-18-1544_CSHAWK_4ddec3d69640-themes.zip) was found, but has a different size (2097153) from what was expected (23724236) – it may be corrupt.”

    Also, when I click the restore button.

    All the files get restored but the themes file remains empty.

    Rest everything gets restored except theme files.

    Here is the log before you ask 🙂

    Logfile after restoration (new hosting)
    https://pastebin.com/5CiKVTQt

    Activity log that shows up during restoration
    https://pastebin.com/Q4ME9Bzp

    Logfile of my website after creating a backup (running website):
    https://pastebin.com/hVacNTHj

    Thank u

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you try to extract the themes.zip file and see if your theme files are present?

    Can you also check via FTP/File Manager if the theme is also restored on your server? It may be installed but not activated?

    Regards,
    Bryle

    Thread Starter imsuyash

    (@imsuyash)

    I have checked through SSH. It is not restored on the new hosting account server.

    Also, All the theme files are present on google drive correctly.

    Thread Starter imsuyash

    (@imsuyash)

    Hare Krishna Hare Krishna!

    It worked! I just disabled all my plugins(except that amazing updraft).

    Then I backed up the file again.

    Now during restoring it does not shows that the themes file may be corrupt.

    It restores successfully and working.

    Hare Krishna 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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