Could it be a save problem?

Viewing 15 replies - 1 through 15 (of 16 total)
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  • Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    Hello, after you update the post, can you see that fields filled with info you provided?

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    No sir, when I click the update button, the information I entered disappears.

    Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    What theme are you using?

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    GeneratePress

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    https://ibb.co/n78ZdWt
    I enter this information and click the update button, but all information is deleted again.

    Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    I can’t test that theme for now, can you please try to:
    – deactivate all your plugins 1 by 1
    – test with another theme

    happy new year!
    Dario

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    Thank you for your reply. but I disabled all the plugins and used the plugin on a different web page with a different theme, but the problem was not solved.

    https://ibb.co/n78ZdWt
    I enter this information at the bottom of my content and click the update button, again this section is blank. It doesn’t record.

    I really need help, the plugin looks very nice and I want to use it.
    happy new year.

    • This reply was modified 4 years, 5 months ago by halobest.
    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    If you want, I can email you the admin panel and password of the website.

    Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    Hello, I should relase a new version (2.9.7) tomorrow.

    Test it with the new version first and then let me know, thanks

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    Hi dudo,
    I entered the same information again, but it does not keep a record. I wonder if anyone is using this field properly.

    Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    HEllo, sorry, you’re right, I’ve been able to reproduce the issue.
    Fix will be available in the next version.

    In the meantime, you can download this file https://gist.github.com/Dudo1985/ee3d6183bc3ac754c26f4d6c1d291227 and upload it into wp-content/plugins/yet-another-stars-rating/admin/editor/ overwriting the old one.

    Let me know!

    Best,
    Dario

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    Thnak you Dudo,
    I did what you said. Those empty fields are keeping records now, there is no problem with that, thank you.
    But there is a problem, previously I was getting errors that only these fields are empty in these Schema fields, now no schema fields are displayed in the rich snippet results test.
    If you want, you can query and test it.

    https://www.hpdriverdownload.net/hp-color-laserjet-pro-mfp-m183fw-drivers-download/
    https://search.google.com/test/rich-results?hl=en
    Previously, I could see results like “comment Snippet” and “Software Application”.
    what should i do ?

    • This reply was modified 4 years, 5 months ago by halobest.
    Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    I’m not able to reproduce this issue.

    Did you delete wp rocket cache?

    Thread Starter halobest

    (@halobest)

    4 years, 5 months ago

    Hi dudo,
    I deleted the wp rocket cache and tested it by disabling the plugin. But I can’t see any indication of the plugin as Schema in Google rich results.

    Plugin Contributor dudo

    (@dudo)

    4 years, 5 months ago

    Can you please email me at support AT yetanotherstarsrating DOT com ?

Viewing 15 replies - 1 through 15 (of 16 total)
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