“COULD NOT CONNECT TO THE WORDPRESS REST API” Error

  • Resolved Kayli Parks

    (@kayliparks)


    3 years, 9 months ago

    Hello,

    We keep getting the following error message on our site whenever we try to access the SG Optimizer settings:

    COULD NOT CONNECT TO THE WORDPRESS REST API
    Either a security plugin, custom function, or rules in your .htaccess file is preventing the WordPress REST API from working properly. SiteGround Optimizer is using it to store its options and other functionalities so please make sure it works properly.

    We’ve tried deactivating (and deleting) our security plugins—as well as clearing the server cache—but nothing is working. Do you have any suggestions on what could be causing this and how to fix it?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Delyan Delov

    (@delyandelov)

    3 years, 9 months ago

    Hi @kayliparks,

    Could you please specify the exact setting you were using when the error appeared?

    Plugin Support Simeon Boev

    (@k3llanved)

    3 years, 9 months ago

    Hello @kayliparks,

    We haven’t heard back from you in regards to the topic in question, thus we will mark the case as resolved. Of course, if you need our assistance feel free to contact us again.

    Best Regards,
    Simeon Boev

Viewing 2 replies - 1 through 2 (of 2 total)

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