Could not verify HTTP challenges

Resolved Deepak Gupta
(@deepakgupta387)

7 months, 1 week ago

Unable to install SSL. Acme-challenge folder is publicly accessible. Here is the error.
Could not verify HTTP challenges. Please check whether HTTP challenge files uploaded to acme-challenge folder is publicly accessible. Some hosts purposefully block BOT access to acme-challenge folder, please try completing DNS challenge in such case. Upgrade to PRO version for fully automatic domain verification.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor SSL HTTPS Support
(@gwsharsha)

7 months, 1 week ago

Hi,

Thanks for reaching out!

If you have correctly uploaded the http challenge files to .well-known/acme-challenge/ folder. Please check if the file is publicly viewable at “Uploaded files should be publicly viewable at:” links shown on your verification page & share that link here so we could examine the same.

Thread Starter Deepak Gupta
(@deepakgupta387)

7 months, 1 week ago

Here is the link:
https://skivascular.com/.well-known/acme-challenge/PbdZO7IiWyoKHdYfc5GzlGumGbLgHWyKLWcSPv96Tgo

Plugin Contributor SSL HTTPS Support
(@gwsharsha)

7 months, 1 week ago

We see your http verification file is publicly accessible and correct. Please try clicking VERIFY button again or force verification using below link,

https://skivascular.com/wp-admin/admin,php?page=wp_encryption&wpleauto=http

Thread Starter Deepak Gupta
(@deepakgupta387)

7 months, 1 week ago

I’ve tried resolving the issue, but it’s still not working. When I attempt to force verification, a new verification file gets generated. Below is the error message I’m seeing.

Order failed and re-created due to failed verification. Please complete the NEW challenge with alternate method than previous attempt.

Please look into this urgently—if it’s not resolved soon, I’ll need to consider switching to a different plugin.

Plugin Contributor SSL HTTPS Support
(@gwsharsha)

7 months, 1 week ago

@deepakgupta387 We recommend that you use RESET once and re-run SSL install, please try completing DNS challenge instead. Let us know how it goes.

Viewing 5 replies - 1 through 5 (of 5 total)

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