Couldn’t even get started…

  • markwordpress1

    (@markwordpress1)


    5 years, 6 months ago

    The site email address was pulled by the plugin and then used to create an external account, I wasn’t warned about that during the install.

    Then, I couldnt change the email address on this profile because the password was wrong, it’s the same password I used to login to see the option to change my email address. Seems like this is not unusual as I found the same issues brought up in their support channel.

    In light of these issues I unistalled CleanTalk. I now have a profile on a site I didn’t sign up for with one of my email addresses and a website URL. Not a fan…

Viewing 1 replies (of 1 total)
  • Plugin Support amagsumov

    (@amagsumov)

    5 years, 6 months ago

    Hello. @markwordpress1

    We are sorry for the inconveniences caused.

    We show the notice that the web-site admin email will be used to register the cleantalk profile in case you are trying to get the access key automatically for the first time.

    Please, contact us via email to resolve the issue:
    [email protected]

Viewing 1 replies (of 1 total)

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