Country Attribution Error

  • Resolved NewCodeByte

    (@newcodebyte)


    9 months, 2 weeks ago

    Hello,
    I noticed that the plugin detects my IP address 103.129.X.X as coming from India, while I am actually located in Italy. Every visit I make is recorded as originating from India. Could you please check and correct this attribution?

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Mehmet

    (@gandomi)

    9 months, 2 weeks ago

    Hello @newcodebyte,

    Thank you for your message.

    Could you please confirm if you are using any VPN or proxy service?
    Sometimes these can affect the detected IP location.

    Also, please try changing the location detection method by going to:
    Statistics > Settings > Advanced Options > Location Detection Method

    Select a different method there and see if the location is detected correctly afterward.

    Let me know the results so I can assist you further.

    Best regards,
    Mehmet

    Thread Starter NewCodeByte

    (@newcodebyte)

    9 months, 2 weeks ago

    Hello @gandomi ,
    If I had been using a VPN or a proxy, I certainly wouldn’t have opened a thread, I think that’s quite obvious.
    Anyway, I changed the identification method to DB-IP, and now it recognizes my IP as Italian.
    Thanks for your assistance.

    Best regards,
    NewCodeByte

    Mehmet

    (@gandomi)

    9 months, 2 weeks ago

    Hello @newcodebyte,

    Thank you very much for your reply.

    I’m glad to hear that changing the location detection method to DB-IP resolved the problem.

    If you have any further questions or need assistance, please don’t hesitate to contact me.

    Best regards,
    Mehmet

Viewing 3 replies - 1 through 3 (of 3 total)

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