Coupon Amount not changing

  • Resolved wpwizardau

    (@wpwizardau)


    5 years, 7 months ago

    Hello,

    Thank you for this great plugin! I have been using it for a while now. 🙂

    I’ve tried to change my discount percentage from 20% to 15% but the pop up is not reflecting the change. The coupon amounts are correct, but the pop up still says the old amount. I have checked the following:

    I’m definitely using {coupon_value} and not a hard coded amount
    I have tried clearing my site cache
    I have tried deactivating and reactivating the plugin

    I’m worried that my customers are going to complain that I am ripping them off. Please let me know if you have encountered this issue before and if there is a way to fix it.

    If you would like to test the functionality for yourself, please visit the website and sign up.

    https://www.podcases.com.au/

    Thank you!

    Nicole

Viewing 3 replies - 1 through 3 (of 3 total)
  • rosenguyen

    (@rosenguyen)

    5 years, 6 months ago

    Hi wpwizardau ,

    Sorry for late reply, we have checked and see the problem you mentioned,

    In this case, please contact us via [email protected]. We will help you to check it.

    Best regards,

    Thread Starter wpwizardau

    (@wpwizardau)

    5 years, 5 months ago

    Just following up to say thank you. This was resolved within less than 24 hours and has continued to work flawlessly since.

    Thank you for the great product and support service. 🙂

    mivtt

    (@mivtt)

    5 years, 5 months ago

    Hi,

    Thank you for this confirmation. If you need further help, don’t hesitate to contact us.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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