Coupon Code sometimes not aqppearing

  • Resolved bernieraffe

    (@bernieraffe)


    8 years, 4 months ago

    Over the years since I’ve been using S2Member there have have been a few users that told me they couldn’t see the coupon code field on the page.

    Well it happened again last week, and the user was able to pin it down. Here’s what he wrote to me:-

    —————-
    I am at my office and with adblocker off it works, and I can see the Coupon Code
    On Chrome i am using uBlock Origin and Adblocker Ultimate on Firefox.

    Not only is the Coupon Code missing, but the name and price oft the selected course/bundle is also missing.

    ————–

    Please compare this screenshot with the page you see when you link to my site
    Screenshot – No Coupon

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Raam Dev

    (@raamdev)

    8 years, 3 months ago

    @bernieraffe I just checked your site using uBlock Origin and saw that the coupon code field was hidden. However, this does not appear to be s2Member-related but rather related to some other thing on your site that’s being blocked and then somehow preventing s2Member from completing the loading of the Pro-Form.

    Please see this screenshot of the uBlock Origin log when loading that page on your site: https://cloudup.com/cf0h3wZPyaf

    You’ll notice that the s2Member JavaScript is not blocked, but other elements on your page, namely the m-wp-popup plugin. It looks like that plugin getting blocked is preventing s2Member from loading properly.

    Thread Starter bernieraffe

    (@bernieraffe)

    8 years, 3 months ago

    Hi Raam,

    Thanks for the info, must admit I don’t really understand the concept of uBlock Origin, but what it all boils down to is that the Popup plugin is conflicting somehow with S2Member?

    Thanks again
    Bernie

Viewing 2 replies - 1 through 2 (of 2 total)

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