Couriers automatic matching

  • Resolved sunnyli96

    (@sunnyli96)


    2 years, 8 months ago

    Hi,  may I know why my order keeps showing Pending status? This order has obviously arrived, as shown on the courier’s official website.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jessie

    (@ppjessie)

    2 years, 8 months ago

    Hi there,
    This is ParcelPanel Support Jessie. Thank you for reaching out to us, hope you’re doing well.
    We sincerely sorry for what you are experiencing.
    For the order you mentioned and the related tracking number, you can send the relevant information to this email address: [email protected]. So that we can check it out for you.

    Looking forward to hearing from you!

    Best regards,
    ParcelPanel order tracking
    Jessie

    Plugin Support Jessie

    (@ppjessie)

    2 years, 8 months ago

    Hi there,

    We have resolved the issue in our email correspondence, so we will update this topic here as resolved.
    If you have any more questions or concerns, please don’t hesitate to contact us again. We’re here to help.

    Best regards,
    ParcelPanel order tracking
    Jessie

Viewing 2 replies - 1 through 2 (of 2 total)

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