Crash

  • Resolved dan471

    (@dan471)


    4 years, 4 months ago

    In all my websites that I install this plugin, I can’t access wp-admin page it keep writing that, there is a critical error on this site, check admin email for instruction, I have to debug the site and discovered that is from this plugin, it stopped when I rename the plugin from CP.

    So my question is, what really happened?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Nick

    (@d4d5bh6)

    4 years, 4 months ago

    Thanks Dan for reporting this. What’s the exact error message? Maybe you have a screenshot too?

    Thread Starter dan471

    (@dan471)

    4 years, 4 months ago

    There has been a critical error on this website. Please check your site admin email inbox for instructions

    Thats what I see when I access my wp-admin page, I have to deactivate your plugin from CP for it to stop

    Plugin Author iClyde

    (@iclyde)

    4 years, 4 months ago

    Hi @dan471

    Could you please let me know which PHP version you run?
    Also what was the change you did in your plugin (from -> to)?

    We don’t know any other case that could be similar to your issue.
    Our plugin does not modify any wp-admin functionality it’s disabled outside our settings.

    Thank you!

    Thread Starter dan471

    (@dan471)

    4 years, 4 months ago

    version of PHP (7.2.34), this is what I see in the admin panel

    I didn’t make any change in plugin,

    I think your plugin was interfering with Ultimate membership plugin that I use for registration and login, that’s just my thought anyways

    Plugin Author iClyde

    (@iclyde)

    4 years, 3 months ago

    Hi @dan471

    I tested it using PHP 7.2 with plugin “Ultimate Member & Membership Plugin”.
    Also tried to make full backup then process with restoration but no issues detected.

    Could you please let me know if you can enable the plugin or it happens when you do something?

    Thank you!

    Thread Starter dan471

    (@dan471)

    4 years, 3 months ago

    sorry for this
    i just discovered that it was wp-clone-by-wp-academy and not your plugin that is causing the error

    Plugin Author iClyde

    (@iclyde)

    4 years, 3 months ago

    Hi @dan471

    Oh, that can be real reason as wp-clone may not work on all modern sites.
    It’s because the codebase here is quite old.

    As the issue is solved now, let me close the topic.
    If you will need any help with our plugin feel free to open new topic 🙂

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

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