• Resolved jc77as

    (@jc77as)


    After install the plugin the site crush and I couldn’t access to wordpress dashboard
    Please help me

    Error Details
    =============
    An error of type E_ERROR was caused in line 161 of the file /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/ImageMagick.php. Error message: Uncaught Error: Call to undefined function WebPConvert\Convert\Converters\escapeshellarg() in /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/ImageMagick.php:161
    Stack trace:
    #0 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/ImageMagick.php(252): WebPConvert\Convert\Converters\ImageMagick->createCommandLineOptions()
    #1 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/ConverterTraits/EncodingAutoTrait.php(57): WebPConvert\Convert\Converters\ImageMagick->doActualConvert()
    #2 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/ConverterTraits/EncodingAutoTrait.php(86): WebPConvert\Convert\Converters\ImageMagick->convertTwoAndSelectSmallest()
    #3 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/AbstractConverter.php(255): WebPConvert\Convert\Converters\ImageMagick->runActualConvert()
    #4 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/vendor/rosell-dk/webp-convert/src/Convert/Converters/AbstractConverter.php(294): WebPConvert\Convert\Converters\AbstractConverter->doConvertImplementation()
    #5 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/webp/class-wpo-webp-test-run.php(48): WebPConvert\Convert\Converters\AbstractConverter->doConvert()
    #6 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(56): WPO_WebP_Test_Run::get_converter_status()
    #7 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(45): WP_Optimize_WebP->set_converter_status()
    #8 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(19): WP_Optimize_WebP->maybe_set_converter_status()
    #9 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(34): WP_Optimize_WebP->__construct()
    #10 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/wp-optimize.php(281): WP_Optimize_WebP::get_instance()
    #11 /home/pxlsshop/coin.cymru/wp-content/plugins/wp-optimize/wp-optimize.php(579): WP_Optimize->get_webp_instance()
    #12 /home/pxlsshop/coin.cymru/wp-includes/class-wp-hook.php(307): WP_Optimize->plugins_loaded()
    #13 /home/pxlsshop/coin.cymru/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
    #14 /home/pxlsshop/coin.cymru/wp-includes/plugin.php(476): WP_Hook->do_action()
    #15 /home/pxlsshop/coin.cymru/wp-settings.php(461): do_action()
    #16 /home/pxlsshop/coin.cymru/wp-config.php(99): require_once(‘/home/pxlsshop/…’)
    #17 /home/pxlsshop/coin.cymru/wp-load.php(50): require_once(‘/home/pxlsshop/…’)
    #18 /home/pxlsshop/coin.cymru/wp-admin/admin.php(34): require_once(‘/home/pxlsshop/…’)
    #19 /home/pxlsshop/coin.cymru/wp-admin/plugins.php(10): require_once(‘/home/pxlsshop/…’)
    #20 {main}
    thrown`

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • @jc77as Could you please try to upload the plugin files via FTP/SFTP?

    To do this:
    1. Unzip the WP-Optimize ZIP on your local machine, using a zip utility such as 7-zip.
    2. Access your WordPress installation via FTP or your host’s filemanager.
    3. Navigate to wp-content/plugins. Upload the WP-Optimize folder here.
    4. Go to the Plugins page on your WordPress dashboard. You should see WP-Optimize in the list of plugins.

Viewing 1 replies (of 1 total)

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